We have an office in Auckland, as well as offices in all Australian states.
Scope of Services
We deliver on domestic and commercial works from under $500 to over $500,000. We employ multi-skilled trade persons for smaller reinstatements and construction supervisors to manage larger works. Find out more about each of our service areas:
- Major Construction
- Facility maintenance
Market-leading operating system
All service areas are handled by our custom-developed computer operational system. This manages every aspect of every claim for insurers, trade staff and policy-holders. Processes are monitored from the receipt of the claim advice through to the sign off of the completion certificate by the insured party.
- Client request and lodgement capabilities
- Monitoring and measurement of our response times
- B2B Ready
- Access to management information allowing clients to monitor claim categories
- Average repair costs and claims life
- Instant access to photographs, reports and quotes within 24 hours of the initial site visit
- The sending of detailed updates to clients every 10 days
- Updated repair progress by trades people every 24 hours
- Monitoring of KPI time frames through system alerts and follow-up actions if required