Phone: 0800 772 272

Capabilities

We have an office in Auckland, as well as offices in all Australian states.

Scope of Services

We deliver on domestic and commercial works from under $500 to over $500,000. We employ multi-skilled trade persons for smaller reinstatements and construction supervisors to manage larger works.  Find out more about each of our service areas:

  • Domestic
  • Commercial
  • Major Construction
  • Roofing
  • Facility maintenance

Market-leading operating system

All service areas are handled by our custom-developed computer operational system.  This manages every aspect of every claim for insurers, trade staff and policy-holders.  Processes are monitored from the receipt of the claim advice through to the sign off of the completion certificate by the insured party.

Features include:

  • Client request and lodgement capabilities
  • Monitoring and measurement of our response times
  • B2B Ready
  • Access to management information allowing clients to monitor claim categories
  • Average repair costs and claims life
  • Instant access to photographs, reports and quotes within 24 hours of the initial site visit
  • The sending of detailed updates to clients every 10 days
  • Updated repair progress by trades people every 24 hours
  • Monitoring of KPI time frames through system alerts and follow-up actions if required